You’re Fresh, So Why Use a Tired Agency!
Customer engagement and AR services
for your growing business
Just like all Fintech companies, First Credit Services strives to help companies and business owners better manage their financial operations and processes. We utilize state-of-the-art technologies, data analytics, and multichannel communication to improve on “the old way of doing things”. Over the last several years FCS has invested heavily in technology, operations, and facility growth. Our focus has always been to be large enough to support our Fortune 500 clients and agile enough to grow and adapt to the needs of smaller/growing companies. We pride ourselves on establishing relationships early and expanding with the companies we partner with.
First Credit Services is not just a Third-Party Collection Agency we are also a multi-solution Customer Engagement Outsource provider. We offer a comprehensive suite of services that are configurable to your requirements. As your company faces the many challenges that come with growing quickly, know that we have solutions that can help. Consider how the outsourcing activities listed below can help you free up staff, reduce cost, and quickly react to market demands.
Inbound Call Services

1st Party Delinquency Collections

3rd Party Collections

Telephone Answering Services

Live Chat

Customer Service and Support

Appointment Setting

Data Breach Service/Emergency Customer Notifications

Dispatch Services

Recall Services

Disaster Response

Order Processing
Outbound Call Services

1st Party Delinquency Collections

3rd Party Collections

Appointment Setting

Mystery Shopping

Lead Generation and Qualification

Market Research and Data Collection

Telemarketing

Seminar and Event Registration
OUR INSIGHTS
The latest from First Credit Services
What is the Customer Journey & How BPO Companies are Reshaping it?
4 July 2022Customer interaction and the business processes related to it are fundamental in building value in your products or...
Cancellation Management- Save More Members and Improve the Environment of Your Club
23 June 2022Our client operates a chain of high-volume health clubs. They saw the amount of time their managers and front desk...
Outsourcing To BPO Companies: An Effective Solution For Fintech Startups
15 April 2022The fintech industry is growing exponentially, owing to the surge in mobile wallets, digitized money, paperless...
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