Customer interaction and the business processes related to it are fundamental in building value in your products or services. So, understanding these processes becomes important to positively reshape the customer journey for your organization. Smart business leaders...
The fintech industry is growing exponentially, owing to the surge in mobile wallets, digitized money, paperless lending, and much more. The global fintech industry saw a record funding of over $131.5 billion in 2021, and the number is expected to get bigger in 2022....
The second half of 2020 saw a massive increase in healthcare data breaches. Nearly 21.3 million records were breached, 177% higher than the number of violations in the first half of the year. These numbers are already alarming for the healthcare industry, and the...
The ongoing global pandemic and economic crisis have not stopped companies from outsourcing their customer support and other operations. In fact, more than two-thirds of large U.S. companies are currently outsourcing some portion of their workforce. Outsourcing...
Debt collection agency can be a great resource to help you collect bad debt. Unfortunately, several debt collection myths and misconceptions scare away many businesses from their services. The goal of any debt collection agency is to collect on debts owed by their...
If you’re running a dental office, you are probably finding it challenging to effectively collect on delinquent patients. With the rising costs of employing back-office staff combined with the labor shortage, it’s becoming more and more difficult for dental offices to...
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